Thai Nguyen ranks 4th nationwide in service index for citizens and businesses

According to data from the National Public Service Portal, as of March 19, Thai Nguyen has risen to 4th place nationwide in the implementation of the index set measuring services for citizens and businesses in administrative procedures and public service delivery, with a total score of 95.96, up three places compared to the previous evaluation period.

As of March 19, Thai Nguyen has risen to 4th place nationwide in service index, with a total score of 95.96.

This result clearly reflects decisive, coordinated leadership and direction, as well as the engagement of the entire political system in Thai Nguyen in promoting administrative reform and digital transformation.

A range of practical solutions has been implemented, placing citizens and businesses at the center of service delivery. In addition, departments, sectors, and localities have actively accelerated the digitization of records, applied information technology in handling administrative procedures, and improved the quality of online public services.

The Public Administration Service Centers system at all levels has been modernized and operates effectively, resulting in shorter processing times and lower costs for citizens and businesses.

The province’s rise to the country’s leading group not only reflects effective governance and improvements in service quality, but also creates momentum for Thai Nguyen to enhance its investment environment further, strengthen competitiveness, and promote socio-economic development in the time ahead.